Being a patient advocate is to be a supporter and a consistent voice for those who find navigating their health and wellness needs challenging. I can speak to my personal experiences with family members and friends who have felt overwhelmed, scared, or alone when faced with a life-changing health diagnosis, condition, and/or illness. You are flooded with many emotions, questions, and uncertainty about your future. What will their road to recovery look like? How long will it be? How can I help alleviate their worries or pain? Not to mention, who should they contact for comfort, support, and the resources to lay out the right heart-centered healthcare plan for them?
Whether personally or professionally, I have always made it my daily mission to act with honesty and integrity and lead with a kind heart. No matter how difficult the situation or circumstance, offering kindness and building a connection with people is at the core of who I am and what I put out into the world. To feel seen, be heard, and present with those seeking care and looking for a solution.
A solid foundation must be created between patients, their families, healthcare providers, and sponsors. These patient pillars must be harnessed to the values of communication, empathy, trust, and equality, all of which are at the core of any relationship. By providing a customized and compassionate concierge of care, we can continue to educate and uphold our patients’ rights and equip them with the people and resources in alignment with their core values and needs. Most importantly, we can help to give them their voice back by managing their concerns and eliminating some of their stress around the healthcare system in hopes of regaining control and achieving optimal health again.
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